Careers

Position: Executive Director
Reports to: Board of Directors
Hours: Full Time

THE OPPORTUNITY

Bridges to Housing Stability – a non-profit organization dedicated to ending homelessness and providing affordable housing in Howard County, MD – seeks an experienced and resourceful Executive Director to collaborate with the Board to lead strategically and increase our community impact. Bridge’s mission is to provide a path to self-sufficiency to prevent and end homelessness through affordable housing solutions and advocacy in Howard County, Maryland. The Board is looking for a mission-driven, entrepreneurial and visionary leader to move the organization forward and enhance its presence in an everchanging environment of providing affordable housing and homelessness services.

THE ORGANIZATION

For more than 25 years, Bridges has provided effective services, affordable housing solutions and compelling advocacy for people in Howard County, MD who are experiencing homelessness, are in danger of becoming homeless or cannot afford the available housing in the community. Bridges is committed to solving homelessness with housing, through both case management and providing a sustainable housing choice for working families. For more information, visit www.bridges2hs.org.

POSITION SUMMARY

Reporting to a 15-member Board of Directors, the Bridges Executive Director provides overall leadership, vision, and direction of all activities to ensure accomplishment of the Organization’s mission and strategic initiatives. The new Executive Director will continue to develop the internal culture, enhance programmatic impact and innovation, develop and maintain key business, community and faith based partnerships, enhance financial sustainability, and advocate for strategic growth. This person will be the face of Bridges in the community and will be called upon to position the organization for greater community impact and visibility to the highly valued Bridges’ brand.

THE IDEAL CANDIDATE

This proven leader has at least 5 successful years as an executive or senior manager at a nonprofit organization of similar budget size and service delivery, or equivalent experience. He or she is a powerful relationship connector who can align the staff, Board, community, faith–based partners, other homeless service providers and other stakeholders around the organization’s compelling mission, vision and values. He or she is equipped to lead Bridges in its next stage of organizational development. He or she is experienced in the use of data to analyze and measure community impact as well as to foster innovation. He or she is excellent at framing issues, making strategic decisions, ensuring timely execution and employee and/or leadership development.

KEY RESPONSIBILITIES

• Sets a compelling vision for the organization and executes initiatives and strategies to realize specific goals/outcomes • Serves as lead advocate and ambassador for the organization working with the executive team and Board to increase public and private funding support • Develops and participates in strategic public and private partnerships and collaborations to shape policy • Partners with the Bridges to Housing Stability Board and staff to achieve its priorities • Communicates effectively internally and externally – internally engaging, supporting, and holding staff accountable, externally developing community awareness and support. • Develops staff to increase their breadth and depth of skills and experience • Ensures sound fiscal operations of the organization and meets or exceeds financial goals and objectives

QUALIFICATIONS

• A demonstrated passion for the Bridges mission, vision and core values • A minimum of 5 years of proven leadership as an executive or senior manager in the human services or similar field with directly translatable experience • Proven track record of successfully raising public and private sector funds in support of an agency mission, including program and general operating funding • Deep experience in organizational development and driving strategic results • Strong track record of finance and/or business management, including setting and meeting financial goals and ensuring quality financial reporting and compliance • Strong grant writing experience and proven success in grant awards • Experience and effectiveness in engaging and partnering with a nonprofit board of directors, faith-based community leaders, and civic and advocacy groups aligned with our cause • Proven ability to develop and mentor staff to achieve a high level of performance and create a collaborative work environment • Knowledge of and commitment to the use of data for impact measurement and organizational learning • Strong written and oral communication skills • Emotional intelligence and highly developed interpersonal skills • Proven ability to work with people from diverse cultural, religious, educational, vocational, and social-economic backgrounds • Master’s Degree in a related field or equivalent combination of education and experience

The Board is open to highly qualified candidates who bring cross-sector leadership experience. Candidates should use the list above to translate their relevant experience with specific examples in their cover letter and resume. Please send your resume, cover letter and salary requirements to resumes@bridges2hs.org. Bridges to Housing Stability is an equal opportunity employer.

Position Title: Assistant Property Manager
Supervisor: Bridges Alliance Program Coordinator
Hours: 20 hours – 3 days a week plus some on-call.

POSITION SUMMARY:
The Assistant Property Manager is responsible for assisting the Bridges Alliance Program Coordinator with the routine management of affordable housing units, including leasing, rent collection, notices, maintenance, financial reporting, general customer service, and other duties.

DUTIES AND RESPONSIBILITIES:

Leasing
Ensure vacant housing units are ready for tenant to move-in on agreed date;
Collaborate with Alliance Program Coordinator to monitor renewals. Follow-up on renewal notices as necessary;
Distribute all program-issued notices to tenants; and
Represent the organization in a professional manner at all the times.
Administrative
Operate property management software to record, store and analyze tenant information;
Track rents and account balances on software;
Oversee delinquent accounts, recoup resident damage and handle all eviction issues;
Track all costs and fees related to housing units via property management software;
Ensure that all proper and legal documents are received, current, accurately verified and documented for new vendors, prior to payment being processed;
Communicate with Supervisor regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to procedures;
Ensure that all invoices received for properties are approved, entered and paid within a timely manner;
Provide support to Alliance Program Coordinator;
Inspect property on a regular basis to assess condition of housing units and to ensure that empty units are ready for new tenants;
Ensure that all necessary repairs and maintenance needs are addressed and completed in a timely & professional manner;
Build and maintain relationships with service providers;
Ensures all required reports are complete, accurate and on time;
Responds to emergency maintenance or safety calls.
Resident Retention
Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters;
Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests;
QUALIFICATIONS
High School Diploma or equivalent required; some college preferred. A minimum of one year experience in apartment leasing experience or a combination of property management with maintenance experience is preferred. Must possess strong attention to detail. Demonstrate an ability to support and contribute to team. Demonstrate strong oral and written communication skills. Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and property management software. Participate in training in order to comply with new or existing laws. Ability to work a flexible schedule- three days a week, including some evening and/ or weekend hours. Neat, clean, professional at all times throughout the workday and/or whenever present in the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to tenant concerns to avoid escalation of the problem. Please forward cover letter, resumes and salary requirements to Adam Hilton at Adam@bridges2hs.org